If you’re looking to sign up for services, have questions about your bill or need to transfer existing service, then our Customer Service team is here to help. Give us a call, email us or visit us during open office hours.
Bristol 276-821-6100 | Abingdon 276-698-3210 | Email Customer Service
Phone Hours: Mon-Fri, 8am – 6pm
If you need to report an outage, or you’re experiencing trouble with your service, then our Technical Support staff is the answer. Give us a call or email us.
Bristol 276-821-6169 | Abingdon 276-698-3210 | Email Technical Support
Phone Hours: 24/7/365
15022 Lee Highway, Bristol, VA 24202 (Between I-81 Exits 7 & 10)
Office Hours: Mon-Fri, 8am – 4:30pm
2018 Holiday Closings
- Monday, January 1, New Year’s Day
- Friday, March 30, Good Friday
- Monday, May 28, Memorial Day
- Wednesday, July 4, Independence Day
- Monday, September 3, Labor Day
- Thursday-Friday, November 22-23, Thanksgiving Holiday
- Monday-Tuesday, December 24-25, Christmas Holiday